CIPFA Webinar: Fraud: know your customer
Event summary
Knowing your customers can prove to be an invaluable tool to public sector organisations as they tackle to prevent fraud. In this webinar, CIPFA Senior Fraud Consultant Marc McAuley will look at know your customer initiatives that are being used in the private sector which can be beneficial to the public sector. The webinar will focus on the benefits a single view of citizens can have on an organisation. Marc will be joined by Imam Hoque, Chief Evangelist at Quantexa, who will share solutions that are being used in the private sector which can be transferred to the public sector. This is a free webinar to all who want to attend.
Date
10 August 2022
Starts: 12:00
Ends: 13:00
Location
Webinar
Standard price
£0.00 excl VAT
*the event has started.
About this event
Who should attend?
This webinar is a must for anyone who deals with customers and is looking to reduce fraud in their organisation.
How will I benefit from attending?
You will gain insight into know your customer initiatives being used in the private sector and best practice to follow to reduce fraud in your organisation.
CPD hours
One.
Topics
- Accounting
- / Financial reporting
- / Health and social care
- / Leadership
- / Professional development
- / Shared services
Speaker - Marc McAuley, Senior Counter Fraud Consultant, CIPFA
Marc is CIPFA's Senior Counter Fraud Consultant. He is also the institute's representative on the Fighting Fraud and Corruption Locally board, the government’s Cross Sector Advisory Group and the CCAB’s Economic Crime Panel.
Speaker - Imam Hoque, Chief Evangelist at Quantexa
Imam has spent 30 years in IT, specialising in data driven AI solutions with a focus on decision intelligence and graph analytics. Formerly the CTO, Founder and Board Director for BAE Systems Detica NetReveal, he grew this international team to more than 500 specialists. Prior to Quantexa, Imam led the SAS’ EMEA/AP Financial Crime practice and was CTO at an Internet startup.
Since pioneering big data techniques, entity resolution and graph analytics in 2004, Imam and his team have saved billions in tax evasion and fraud across government and financial institutions. He was instrumental in setting up the Insurance Fraud Bureau across the globe, transforming tax evasion globally, fighting organised crime, corruption and money laundering. More recently he and his team have been helping organisations use data to increase B2B sales, better understand supply chains and improve the prediction of probability of default of businesses.
Speaker - Carol Copeman, Senior Master Data Management Officer, Brent Council
Carol started with Brent in Social Services and HR in 1990 and soon moved over to working with customers, their information and how to manage it. 10 years of customer service and a few years focusing on Social Care IT systems, set her up to join the MDM CDI team, developing the Single Customer view in 2007, which came to be known as the Brent Client Index, which she continues to promote 15 years on. Carol has been involved in everything from fraud detection and prevention, locating missing people, debt recovery to developing an emergency planning evacuation system and supporting online applications for Green Waste service.